about
about us

FEN (Flood & Fire Emergency Network) is Australia’s largest management group of professional Restorers throughout Australia.

Our clients are insurance companies, insurance assessing firms, builders, commercial & domestic body corporates, shopping centres and organisations who require fast, efficient and cost effective restoration following a water or fire event, mould rectification, sewage or effluent clean up, malicious damage, drug laboratory clean ups and the like.

FEN has been managing restoration claims throughout Australia for over 15 years.

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Australia
australia wide

FEN is a national restoration service provider, which means we provide the best restoration solution for the job at hand – just about anywhere in Australia.

We have successfully managed tens of thousands restoration claims in all major cities and regional centres, country regions and remote areas.

No matter what location, the job is managed quickly and efficiently – from a washing machine overflow in central Melbourne to major storm events in our tropical regions.

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How we work
what we do
FEN is engaged by Insurance Companies, Assessors, Building Companies, Corporate Bodies, Centre Management Groups, Real Estate Agencies and the
like - to ensure their customers are attended to quickly and efficiently following an unfortunate event of water, flood or fire damage.

FEN will arrange the most local and qualified Restorer available and professionally manage the restoration process. Our experienced and friendly office staff are available to answer any queries from Customers, Clients and Restorers and can attend to emergency callouts 24/7, all over Australia.

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FEN are Australia’s most trusted group for flood and fire cleanup and restoration.

Services
  • Water damage restoration
  • Fire damage restoration
  • Contents restoration
  • Mould remediation and testing
  • Malicious damage, impact and crime scene rectification
  • Structural drying
  • Management and monitoring of insurance restoration
  • Emergency and callouts 24/7, 365
  • Service standard excellence and quality checks
  • Australia’s most experienced and qualified technicians
  • Comprehensive, accurate and fast reporting
  • Disaster management expertise and logistics
  • Exceptional customer service and satisfaction
  • Restoration consultants and advisory services
  • Management and monitoring of insurance restoration
  • Emergency and callouts 24/7, 365
  • Service standard excellence and quality checks
  • Australia’s most experienced and qualified technicians
  • Comprehensive, accurate and fast reporting
  • Disaster management expertise and logistics
  • Exceptional customer service and satisfaction
  • Restoration consultants and advisory services
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